How to Properly Support a Newly Remote Workforce

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Not only have businesses recently been hit hard economically, but they’re also in the midst of an identity crisis of sorts. Many are used to their previous, in-person work structure and aren’t sure how to properly maintain and manage a team within a remote environment.

Remotely juggling teams, managers, stakeholders, contracts, KPI’s, etc. is a learned set of skills and, because of our current health crisis, companies are trying to balance it all and many can’t keep up.

We understand that everyone has their own systems and protocols to respect – i.e. solutions become internal requests, which are turned into proposals that go through multiple channels with varying timelines, procedures, and sign-offs.

In an ordinary world, this works because it’s an organized method to keep policies aligned. In a mid-pandemic world with many still working from home, it’s a muddy chain of command which can undermine value due to time constraints and lengthy processes. Sounds like a lot of unnecessary risk.

Remove the red tape, hire a team of experts

The answer here?  Outsource, outsource, outsource.  Hire a team of experts to provide the experience and knowledge necessary to properly navigating a remote workforce. Most companies are not prepared when it comes to managing teams working from home and most teams don’t have the right tools to make working from home seamless. It’s a learning process that takes more time than anyone currently has.

How we can help

By design, Content Bloom is largely a remote company. We hire based on ability, drive, and experience, not location. And because we’re used to working remotely and do it well, it’s easy to forget that not everyone works this way. It also means we know how to navigate the unknown territory companies are currently charting when determining their own remote capabilities.

Recently, our team was sharing some project experiences and work highlights and we discussed the ways our consultants are being praised for helping clients effectively maintain their workloads remotely. One standout is our team’s ability to consistently maintain over a 90% efficiency rate, even during this pandemic.

Not only did these clients say we were extremely responsive to requests, they were also thanking us for continuously offering support and quick deliverables.

For one client in particular, we dedicate over 7,500 collective hours of remote work per year. Due to today’s health crisis and our proven track record, we’ve ramped that number up to ensure their digital assets continue as usual.

Now’s the time to enhance your WFH capabilities

Don’t be anxious to outsource and ask for support when you need it. As we mentioned, managing and supporting a remote workforce takes a lot of time, effort, and experience. It’s unfortunate, but the reality is that time is not on our side, which is why it’s best to act fast.

If you’re in need of an action plan, we can help. Book some time to chat with one of our experts.

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